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Frequently Asked Questions
Of course, our products are prepared the moment we receive your order to guarantee freshness and fragrance!
Absolutely yes! we only use high quality ingredients such as: mother yeast, 100% Italian type "00" soft wheat flour... furthermore we do not use additives or preservatives.
Since our products are handmade, the maximum preparation time is 3-7 working days from receipt of the order.
Shipping Times:
- Italy: 1-3 working days
- Central Europe: 1-3 working days
- Rest of Europe: 3-5 working days
Quality Guaranteed:
We guarantee the preservation and freshness of our products. If you have any problems, please do not hesitate to contact us by email at info@nonansilvi.com or via our online chat.
We accept PayPal and all major credit cards: Visa, Mastercard, Discover, Amex, but you can choose to pay in 3 convenient interest-free installments with Klarna or by bank transfer.
All requests can be forwarded to info@nonnasilvi.com
We have a very attentive customer support team. We make sure your issue is resolved as quickly as possible.
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